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Festive Giveaway T&Cs

Blog Home Dec 17, 2021


  • Itch Petcare Limited (“Itch”) is the sponsor of the Instagram and Facebook giveaway (the “Prize Draw”).
  • Entry into the Prize Draw is free, and is done via Instagram or Facebook. No purchase (or other form of indirect payment) is required to enter. The Prize Draw is open to all legal residents of the United Kingdom. 
  • Entrants must be at least 18 years or older. 
  • The Prize Draw is not open to employees of Itch or their immediate families and household members, or Itch’s affiliates, participating vendors, distributors, advertising and promotion agencies (collectively, the “Prize Draw Entities”).
  • The Prize Draw is governed by the laws of England and subject to all applicable laws and regulations, and entrants to the Contest submit to the jurisdiction of the English courts.
  • By entering the Prize Draw, entrants agree to accept and be bound by all terms of these Rules and confirm that they are eligible.


  • The Prize Draw will be open from 17:00 (GMT) 17th December 2021 and will end 17:00 (BST) 22nd December 2021. 
  • To enter the Prize Draw, participants must:
    • Follow the Itch social account on the platform where the entry is being submitted (either Instagram or Facebook), ‘like’ the giveaway post and tag someone they know who owns a dog or cat.
  • No other form of Entry (eg phone, email or written submission will be accepted.
  • Upon submission, each Entry will automatically become the property of Itch. Any data we receive will be held in accordance with Itch’s Privacy Policy. Unless you have already subscribed to receive communications from us, any contact information you provide will be used only for purposes of the Prize Draw in accordance with our Privacy Policy.
  • Itch is not required to provide copies of any Entry. If you wish to have a copy of your submission, please retain a copy.
  • Itch is not responsible for misdirected, incomplete, lost, or late Entries, technical, hardware, or software failures, whether human, mechanical, typographical, electronic or otherwise, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer transmissions or other errors or problems which may limit or affect a person’s ability to participate in the Prize Draw. Itch will not accept proof of posting or transmission as proof of receipt of Entry into the Prize Draw.
  • In the event of sabotage, acts of God, terrorism or threats thereof, computer virus or other events or causes beyond the Sponsor’s control, which corrupt the integrity, administration, security or proper operation of the Prize Draw, Itch reserves the right, in its sole discretion, to modify, cancel or suspend the Prize Draw. If any modifications become necessary, Itch will inform and provide an overview of the relevant modifications to all participants by email.
  • Use of inaccurate or false information in Entries to the competition is strictly prohibited. If inaccurate or false information is provided, we reserve the right to disqualify your Entry.
  • You may submit an Entry from anywhere in the UK. Entries made from elsewhere in the world will not be counted.
  • One entry will be counted per individual.
  • Itch reserves the right in its sole discretion to modify, cancel or suspend the Prize Draw.


  • One winner will be chosen at random from all eligible and completed Entries no more than 2 days after the closing date.
  • The winner will be the individual who satisfies the entry criteria (follow, like and tag), not the tagged individual.
  • Itch’s allocation of the Prize will be final and binding. 
  • The winner will be informed by direct message as soon as practicable after verification. The winner must accept their prize within three (3) business days of notification.
  • Please note: odds of winning depend on the number of eligible Entries received.


  • The following prizes will be awarded:
    • A 1-hour Zoom session with either Oli Juste or Lauren Finka, depending on whether winner is a dog or cat parent. In addition to this, the winner will receive a bundle of Itch products.
  • No substitution or transfer of any Prize or cash redemption is permitted by the winner. Itch reserves the right to substitute any prize(s) of like value for any reason whatsoever.
  • The winner is responsible for the reporting and payment of all taxes (if applicable).
  • The Prize is provided to the applicable winner “as is” and “with all faults.” Itch does not provide any guarantee concerning the winner’s satisfaction with their Prize.
  • Itch hereby disclaims all warranties of any kind with respect to the Prize, whether express, implied, statutory or otherwise, including the warranties of merchantability, fitness for a particular use or purpose and non-infringement. To the extent such disclaimer conflicts with applicable law, the scope and duration of any applicable warranty will be the minimum permitted under such law.


  • If: (i) any Prize or prize notification is returned as undeliverable, (ii) a potential winner declines his or her Prize or (iii) a potential winner fails to comply with any of the Rules as outlined herein, such potential winner will be disqualified and an alternate winner will be determined at Itch’s sole discretion.
  • In the event more winner notifications are issued, or more winning prize claims are received, than the number of Prizes set forth in these Rules due to computer, printing, seeding, human, or other error or problem, a random drawing will take place from among all eligible prize claims for the Prize(s) at issue to award the proper number of prizes as set forth in these Rules.
  • No more than the stated number of Prizes per these Rules will be awarded.


  • By claiming the prize, you hereby authorize the use, without additional compensation, of your name, photograph, likeness, social media tag, details of the country and/or city where you live, any comments made by or attributed to you for the sole purpose of promoting and marketing the Prize Draw, including but not limited to, any audio/visual recording or broadcast for such promotional purposes, in any media, throughout the world.
  • Itch must either publish or make available information that indicates that a valid award took place. To comply with this obligation you agree that we can send the surname and county of prize winners to anyone who contacts us per Section 7 below. If you object to any or all of your surname and county being made available, please contact Itch at In such circumstances, Itch must still provide the information and winning entry to the Advertising Standards Authority on request.


  • To receive a list of winners or a copy of these Rules, contact us at or send a self-addressed, stamped envelope to the following address: Itch Petcare Limited, 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH, United Kingdom. (Please specify “Itch Instagram Competition Rules”).